Peace of mind
Return & Exchange
Simple 7-day exchange so you can order with confidence.
7-day exchange
If something isn’t right, you can exchange your glasses within 7 days of delivery. The product must be unused, undamaged and returned with its original packaging.
How it works
- Message us on WhatsApp at +880 1754-666566 with your order number.
- Tell us the reason and the item you’d like instead.
- Send the product back — once received and checked, we ship your exchange.
Return delivery charge
If you return a product, the return delivery charge is ৳70 inside Dhaka and ৳120 outside Dhaka, as shown at checkout.
Wrong or damaged item
If you receive a wrong or damaged product, contact us within 48 hours and we’ll make it right at no extra cost.